Simple by default
Today, in large type. A check-in they can answer themselves. A clear button to ask for a hand, which reaches the whole Circle without them having to decide who to trouble. And an emergency button that takes one press, then gives them six seconds to change their mind before anything is sent.
It can be made simpler
You can reduce what they see to the essentials as their needs change — fewer choices, larger targets, less to take in. That is a setting you control, under Settings, and it can be changed back at any time.
They are not in the group thread
On purpose. Their family needs somewhere to talk honestly about care. They can still message anyone in the Circle directly, and anyone can message them.